Are your employees just showing up or are they eager to be there? Your business is only as strong as the employees that run it. What are you doing to keep your employees happy?
Are you the buzz around town? If so then you have been branding yourself well....congrats! If not, well time to brand yourself. This means increasing your web presence, presence in the community, etc. (IPNA members will receive a complete list upon request)
Yes, you can fill all scripts and meet all customer needs....but imagine how great it'd be if you had a specialty! Hi, this is AZ pharmacy the specialists in hormone replacement compounding (pediatrics, diabetics, women's health, pet, etc).
People-prospective and current members-know your store and it's employees mainly through telephone contact. Therefore, it is vital to maintain solid telephone "manners" at all times. DON'T Ever (7 tips):...
Jennifer Simms handles marketing and consulting for Independent Pharmacists Network of America, LLC. In this blog members only have access to the weekly marketing tips.